Please email firstname.lastname@example.org within seven day of delivery, requesting a return.
DO NOT SHIP the product until we reply to that request with an approval and returns number. The returned item must be in the same condition from when you received it. This means no damage, no missing parts and all original packaging.
You are responsible for the cost of shipping the item back to us, even if the item included "free shipping" at the time of purchase. You are responsible for the cost associated with any lost or damaged returned items.
The actual shipping cost of the item to you will be deducted from the refund including any insurance. Additionally, items returned in not-new condition or missing items (as described in RETURNS), will result in the cost of these items, as determined by UME Effects, deducted from the refund. All refunds will be made to the original form of payment. If the customer decides to forego the refund and requests to have the item returned to them, return shipping charges will apply.
Refund will be reduced or denied if we determine any of the previous issues apply.
These terms are subject to change at any time.
Last updated: July 7, 2019.